At USPS Pharmacy, we strive to ensure that your medication orders are processed and delivered efficiently, securely, and discreetly. This Shipping Policy outlines the shipping methods we use, delivery times, costs, and other important information regarding the shipment of your orders. By placing an order with us, you agree to the terms outlined in this policy.
Shipping Methods
We utilize the United States Postal Service (USPS) for all shipments. USPS is a trusted carrier known for its reliable and timely delivery services. We offer two primary shipping options to cater to your needs:
- Standard Shipping: Delivery is typically made within 2 to 3 business days. This method is ideal for non-urgent orders and ensures your medications arrive at your doorstep safely.
- Express Shipping (if available): This option is for customers who require faster delivery. Express shipping usually guarantees delivery within 1 to 2 business days. Please note that additional charges may apply for this expedited service.
Shipping Areas
USPS Pharmacy currently ships to addresses within the United States only. Unfortunately, we do not ship internationally at this time. We aim to expand our services in the future, so stay tuned for updates.
Shipping Costs
Shipping costs are calculated based on the delivery method you select during checkout. Currently, our shipping fee is $35 for all orders, regardless of the quantity or weight of the items purchased. This flat fee allows us to ensure that your order is packaged securely and delivered discreetly.
Order Processing Time
Upon receiving your order, we will begin processing it as quickly as possible. Please allow 1 to 2 business days for order processing, which includes verifying prescriptions and preparing your items for shipment. Orders placed after 3 PM Eastern Time will be processed the following business day.
Note: Business days exclude weekends and federal holidays. If your order is placed on a Friday after 3 PM or during a holiday, it will be processed on the next business day.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to monitor the status of your shipment through the USPS tracking system. You can check your order’s progress at any time by visiting the USPS website and entering your tracking number.
Tracking information is typically updated within 24 hours of shipment, but delays may occur due to unforeseen circumstances. If you experience any issues with tracking your order, please contact our customer service team at sales@uspspharmacy.com for assistance.
Delivery Guarantee
While we partner with USPS for reliable delivery, please be aware that delivery times are estimates and not guarantees. Occasionally, unforeseen events such as weather conditions, natural disasters, or logistical challenges can lead to delays. We recommend that you place your orders well in advance to account for any potential delays.
If your order does not arrive within the estimated delivery timeframe, please reach out to our customer service for assistance. We will work with USPS to locate your package and provide updates on its status.
Delivery Discretion
At USPS Pharmacy, we understand the importance of privacy and discretion when it comes to receiving medications. All orders are shipped in plain, unmarked packaging to ensure your privacy. The exterior of the package will not contain any identifying information about the contents, allowing you to receive your medications without drawing attention.
Shipping Restrictions
Due to legal and safety regulations, there are certain restrictions on the types of medications we can ship. We only ship prescription medications with a valid prescription from a licensed healthcare provider. Please ensure that your prescription is valid and complies with all local and federal laws.
If you have any questions regarding the medications we offer or their eligibility for shipping, please consult with our pharmacists or customer service team.
Order Modifications and Cancellations
Once an order is placed and processing has begun, we are unable to modify or cancel the order. If you wish to change or cancel an order, please contact us as soon as possible, and we will do our best to accommodate your request. However, if your order has already been shipped, you will need to initiate a return once the package arrives.
Returns and Exchanges
Due to the nature of pharmaceutical products, we cannot accept returns or exchanges once the order has been fulfilled. If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of delivery, and we will work to resolve the issue.
In the case of damaged goods, please retain all packaging materials, as they may be required for the return process. For medication-related concerns, please reach out to your healthcare provider for further assistance.
Customer Support
If you have any questions, concerns, or need assistance with your order, our customer support team is here to help. You can reach us via email at sales@uspspharmacy.com. We aim to respond to all inquiries within 24 hours during business days.
Changes to Shipping Policy
USPS Pharmacy reserves the right to update this Shipping Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our shipping practices.
Conclusion
Thank you for choosing USPS Pharmacy for your medication needs. We are dedicated to providing a secure and convenient shopping experience, ensuring that your orders are delivered accurately and discreetly. If you have any questions regarding our shipping policy or your order, please don’t hesitate to reach out to us at sales@uspspharmacy.com. Your health and satisfaction are our top priorities!